Refund policy
30-Day Money-Back Guarantee
We want you to purchase with confidence. All eligible digital products purchased from our store are covered by a 30-day money-back guarantee, no questions asked.
If you are not satisfied with your purchase for any reason, you can request a refund within 30 days of the original purchase date.
You do not need to provide a reason, explain your decision, or demonstrate a technical issue.
How to Request a Refund
To request a refund, contact us at:
Email: Contact@RocketAI.shop
Please include your order number and the email address used for your purchase so we can locate your order.
Once your request is received and verified, we will process the refund.
Refund Processing
Approved refunds will be issued to the original payment method used for the purchase.
Depending on your payment provider or bank, it may take several business days for the refunded amount to appear in your account.
Digital Products
All products sold through our store are digital downloads. No physical products are shipped.
Your purchase provides access to the digital files described on the relevant product page, such as workflow JSON files, automation templates, and related digital materials.
No Questions Asked
Our 30-day guarantee is designed to keep the refund process simple.
You do not need to explain why you want a refund. If you request a refund within the 30-day period, we will honor the guarantee in accordance with this policy.
Third-Party Services
Our products may require third-party services such as automation platforms, APIs, hosting providers, WhatsApp Business services, OpenAI, Google Gemini, or other external services.
These services, including their subscriptions, API usage fees, hosting costs, and credits, are not included with your purchase.
Our 30-day money-back guarantee applies to the digital product purchased from our store and does not cover fees paid separately to third-party providers.
Refund and Product Usage
Once a refund has been processed, your right to use the purchased digital product is terminated.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Contact@RocketAI.shop
You must stop using, distributing, sharing, reselling, or otherwise providing access to the refunded product.
Contact Us
If you have any questions about this policy or would like to request a refund, contact us at: Contact@RocketAI.shop
We aim to respond to refund requests within 1–2 business days.